Returns & Exchanges
At Ronis Retail Stores, we want you to be completely satisfied with your home goods purchase. If an item doesn't perfectly fit your space, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into your account portal or contact our customer service team with your order number to request a return authorization.
Pack Your Items
Securely place the unused items in their original packaging, ensuring all tags and protective materials are included to prevent damage.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing